Shipping Policy

At 69 Jewelry, we are committed to delivering your orders in a timely and secure manner. This policy outlines the terms and conditions related to shipping and delivery. Please read it carefully before placing an order.

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1. General Shipping Information

• We deliver across India. For international shipping, additional terms and charges may apply (details below).
• Orders are processed and shipped only on business days (Monday to Saturday, excluding public holidays).

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2. Shipping Charges

• Standard Shipping: Free
• Free Shipping: Available for all orders 
• Additional charges may apply for COD (Cash on Delivery) or Next-Day Delivery,2-Day Delivery if applicable.

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3. Order Processing and Dispatch

• Orders are processed within 1-3 business days from the date of payment confirmation.
• You will receive a confirmation email with your tracking details once your order is shipped.
• Processing times may vary during peak seasons, promotional periods, or due to unforeseen circumstances.

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4. Delivery Timelines

Standard Delivery

• Metro Cities: 3-5 business days.
• Non-Metro Cities: 5-7 business days.
• Remote Areas: 7-10 business days.

Expedited Delivery (if applicable)

• Available for select locations. Delivery timelines will be communicated at checkout.

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5. International Shipping

• International shipping is available to select countries. Delivery timelines and charges will vary based on location and weight of the package.
• Customs duties and taxes (if applicable) are the responsibility of the customer.

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6. Delivery Policies

Delivery Address

• Ensure that your shipping address is accurate and complete.
• We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Delivery Attempts

• Our delivery partner will make two attempts to deliver your package. If the delivery is unsuccessful after two attempts, the package will be returned to us. Reshipping fees may apply.

Handling Delays

• While we aim to deliver your orders within the stipulated time, delays may occur due to:
  • Natural disasters or adverse weather conditions.
  • Transportation strikes or disruptions.
  • Government restrictions.
  • Festive or peak shopping seasons.

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7. Tracking Your Order

• Once your order is shipped, a tracking number will be shared via email or SMS.
• Use the provided tracking number to monitor the status of your shipment.

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8. Damaged or Missing Items

Damaged Packages

• If you receive a damaged package, notify us within 48 hours of delivery with clear images of the package and its contents.
• We will investigate and arrange a replacement or refund, as applicable.

Missing Items

• For missing items in your order, contact us immediately. We will verify the issue and resolve it promptly.

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9. Cash on Delivery (COD)

• COD is available for orders below ₹4999. Additional charges of ₹30 apply for COD orders.
• Customers must ensure someone is available to receive the package and make the payment at the time of delivery.

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10. Non-Delivery and Reshipment

• If an order is undeliverable due to:
  • Incorrect shipping address.
  • Absence of the recipient.
  • Refusal to accept delivery.
    The package will be returned to us. Reshipping charges will apply if the customer requests a redelivery.

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11. Shipping Partners

We partner with trusted courier services to ensure the safe and timely delivery of your orders. Our partners include [Insert Courier Names, e.g., Blue Dart, Delhivery, etc.].

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12. Contact Us

For any shipping-related queries or concerns, please contact us:

• Email: 69jewelry1@gmail.com
• Phone: 6359296969
• Address: Ahemdabad , Gujrat

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Note:

69 Jewelry reserves the right to update this shipping policy without prior notice. Please check this page regularly for updates.