Terms and Conditions

Introduction

Welcome to 69 Jewelry, operated by Shilpaben Bhupendrakumar Thakkar, a proprietorship business located in Gandhinagar, Gujarat, India. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions.

If you do not agree with any part of these terms, please refrain from using our website or services.

1. Business Information

• Business Name: 69 Jewelry
• Principal Address: Ahemdabad , Gujrat
• Contact Information:
  • Email: 69jewelry1@gmail.com
  • Phone: 6359296969

2. Products and Services

We specialize in offering high-quality jewelry, including but not limited to gold, silver, diamond, and customized pieces. All our products are crafted with care and are subject to industry-standard certifications.

Product Descriptions

We strive to provide accurate product descriptions. However, there may be slight variations in color, size, or appearance due to photographic or screen resolution differences.

3. Pricing and Payment

• All prices are listed in Indian Rupees (INR) and include applicable Goods and Services Tax (GST).
• Accepted payment methods include:
  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Cash on Delivery (COD) [if applicable]
  • EMI options [if applicable]
• Prices are subject to change without prior notice.

4. Shipping and Delivery

Shipping Policy

• We deliver across India. For international shipping, additional charges and timelines may apply.
• Delivery timelines: 3-5 Days
• Free shipping is available for orders above ₹1999, unless specified otherwise.

Delivery Responsibility

We ensure secure packaging and timely dispatch of orders. However, we are not liable for delays caused by courier partners or unforeseen circumstances.

5. Returns, Refunds, and Exchanges

Return Policy

• Returns and exchanges are accepted within 7 days of delivery for unused and undamaged items with the original packaging and receipt.
• Customized or personalized jewelry is not eligible for returns or exchanges.

Refund Policy

Refunds will be processed within 7-10 business days through the original payment method or as store credit. Shipping charges are non-refundable.

6. Warranty and Repairs

• Warranty Coverage: 15 days (Damaged Products)
• Free repairs are provided for manufacturing defects within the warranty period. Post-warranty repairs may incur charges.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate personal and shipping information.
• Ensuring proper care of the purchased jewelry as per the care instructions provided.

8. Limitation of Liability

• We are not liable for damages or losses arising from improper use of our products.
• While we ensure secure packaging, we cannot guarantee against damage during transit caused by the courier.

9. Intellectual Property

• All content on our website, including images, product descriptions, logos, and designs, is the intellectual property of 69 Jewelry.
• Unauthorized use, duplication, or modification is strictly prohibited.

10. User Accounts

• Customers may register accounts for a better shopping experience.
• Account holders are responsible for maintaining the confidentiality of their credentials.

11. Promotions and Discounts

• Promotional offers and discounts are subject to specific terms and conditions mentioned during the campaign.
• Discounts cannot be combined unless explicitly stated.

12. Governing Law and Jurisdiction

These terms are governed by Indian law. Any disputes will be resolved under the jurisdiction of courts in Gandhinagar, Gujarat.

13. Privacy Policy

We value your privacy and ensure that your data is handled per our [Privacy Policy].

14. Changes to Terms

We reserve the right to update or modify these terms at any time. Customers will be notified of significant changes via email or website announcements.

Contact Us

For any queries or concerns, please reach out to:

• Email: 69jewelry1@gmail.com
• Phone: 6359296969
• Address: Ahmedabad, Gandhinagar